Privacy Policy
Last Updated: November 21, 2025
Introduction
Welcome to Medilumix. We are committed to protecting your privacy and ensuring the security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.
Information We Collect
Personal Information
- Name and contact information (email address, phone number)
- Account credentials
- Professional information (for healthcare providers)
Health Information
- Medical records and health data you choose to upload
- Medical images and diagnostic information
- Treatment history and clinical notes
Technical Information
- Device information and identifiers
- Usage data and interaction with the application
- Log files and diagnostic data
How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process and store medical information securely
- Improve and personalize your experience
- Communicate with you about your account and services
- Comply with legal obligations and regulatory requirements
- Ensure the security and integrity of our platform
Data Storage and Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Secure cloud storage infrastructure
- Regular security audits and monitoring
- Access controls and authentication mechanisms
Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With your explicit consent
- With healthcare providers involved in your care
- With service providers who assist in operating our platform
- To comply with legal obligations or court orders
- To protect the rights, property, or safety of Medilumix, our users, or others
Your Rights
You have the right to:
- Access your personal and health information
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Opt-out of certain data processing activities
- Receive a copy of your data in a portable format
- Withdraw consent at any time
Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our agreements
Medical records may be retained according to applicable healthcare regulations.
International Data Transfers
If you access our services from outside the country where our servers are located, your information may be transferred across international borders. We ensure appropriate safeguards are in place for such transfers.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: privacy@medilumix.com